Arkansas Statewide Transit Coordination Plan User Survey
The purpose of this survey is to gather information from public transit users in Arkansas about their travel experiences and needs. This feedback will be used to help determine how to improve transit services in your area. The survey should take only about 5-10 minutes to complete.
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How do you normally travel?


 
What days of the week do you typically need or want to travel?


 
On an average day, what time do you normally need to leave your home?

Example: 6:00 AM
 
On an average day, what time do you normally need to get back home?

Example: 6:30 PM
 
What destinations do you most often need to travel to?


 
About how often do you use public transit?


 
Do you need any of the following types of assistance when you travel locally?


 
What sources do you use to get information about public transit in your community?


 
Is it easy to find and understand information about transit in your community?

     
 
How satisfied are you with public transit in your community?

1 = Very Unsatisfied; 2 = Somewhat Unsatisfied; 3 = Neutral; 4 = Somewhat Satisfied; 5 = Very Satisfied





 
How often are you NOT able to get where you want to go due to lack of public transit?


 
When public transit is NOT available, what destinations are you unable to get to?


 
What is the main reason you do NOT take public transit?


 
Please complete the following sentence: I would likely use public transit more if...


 
Please complete the following sentence: I would be more likely to use public transit if...


 
Please provide answers to the following personal information questions below.

Note that this information is voluntary and will be kept anonymous.
 
What is your age?


 
Are you currently employed?

     
 
What is your estimated annual household income?


 
Do you have a disability?

     
 
What zip code do you live in?

 
What zip code do you travel to the most often?

 
Please provide any other comments you have about your transit experience and what barriers you face with traveling throughout your community on a day-to-day basis.

Thank you for your feedback!
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